Help Center

How can we help?

Find quick answers below, or send us a message and our team will get back to you—usually within one business day.

Frequently asked questions

A few of the most common questions—see the full FAQ for more.

Laterium is a multi-site project management platform built for scale. You keep one central registry of your locations, standardize the work with reusable Scenarios (checklists), bulk-upload sites from a spreadsheet, and track thousands of tasks across hundreds of sites in one place.
You pay for the locations you actively manage—not per user. Every plan includes unlimited users and collaborators, so you can invite your whole team, vendors, and store managers for free. Final pricing tiers are being finalized; join the updates list to be notified.
Yes. Outside crews can be invited as Contributors and only see the work assigned to them. Store managers get a Location portal scoped to their own site, where they can update contact info, see what's scheduled, and file change requests. Neither counts against a seat limit—there isn't one.
Paste from a spreadsheet or upload a CSV, XLS, or XLSX file to add hundreds of locations at once. Match on a unique ID to update existing records in bulk, and include a scenario column to auto-apply task checklists during import.
Access is role-based, every change is logged with a full audit trail, and external collaborators only ever see exactly what they're scoped to. See our Privacy Policy for more detail.
Our public API is actively being built and configured. If you have an integration in mind, tell us about it on the API page and we'll be in touch.

Still need a hand?

Send us a message and we'll get back to you—usually within one business day.

← Back to home